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How do I manually connect to an international roaming network?

If your phone’s being lazy, here’s how to give it a nudge:

For iPhone users:

  1. Go to Settings
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  2. Tap Mobile Service and select your Slice eSIM
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  3. Tap Network Selection
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  4. Turn Automatic off
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  5. Wait for networks to appear
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  6. Try each available network one at a time until one connects
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For Android users:

  1. Go to Settings
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  2. Go to Connections or Network & Internet (varies by device)
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  3. Tap SIMs or Mobile Networks
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  4. Select your Slice eSIM
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  5. Turn off Automatically Select Network
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  6. Wait for available networks
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  7. Try each network until one connects
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Please, find the networks you should try to latch to for each specific country:

Australia - Telstra

Canada - Rogers Wireless/Telus

Turkey - Turk Telecom

UAE - du Mobile

USA - T-Mobile

Brazil - Claro BRA

Brazil - AT&T

Eqypt - Plus

Japan - Docomo

Malaysia - Umobile

Morocco - Inwi

New Zealand - One NZ

South Africa - Vodacom

Switzerland - Salt

Thailand - AIS

Singapore - Singtel

Tunisia - Orange TN

Vietnam - Vietnamobile

Norway - Telenor

Iceland - Nova

China - Unicom

India - Vodafone

Kenya - Safaricom

Still stuck? Head to the app to chat to our Help Team.

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