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I can't send or receive messages.
I can't send or receive messages.
Updated over a week ago

Hmmmm, let's do a few quick checks;

Have you got a good network signal?

Is your phone bill paid and up to date?

Do you have an update on your phone you haven’t done?

Turn the phone on and off.

If you’re still having issues with messages, contact our Help Team via live chat on our website or app. And if you’re still having issues, it might be time to reach out to a therapist.

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