
Troubleshooting
Having a ‘Hmmmm’ moment and need some help? Being the lovely, kind and helpful network that we are, we’ll share solutions to common issues with your device, network, billing, and more.
11 articles
- How do I check the signal strength of my device?
- How do I know which eSIM is using data?
- I can't send or receive messages.
- I have lost my phone/my phone has been stolen. How do I suspend my service?
- My app keeps freezing.
- I'm having connectivity issues
- My phone is not connecting to the network?
- What is auto data switching?
- Does Slice offer Wi-Fi Calling?
- Can I use 4G/LTE & 5G with eSIM?
- Why isn't my data working abroad?
